Most of the users of the platform are busy people. Every user gets one or a few short emails each day so that they know what’s going on. They will "know the flows" and they will "know what positioning looks like".
Some of the users want to dive deep. Every user gets access to a website and all our data, insight and signals. This is a powerful tool, and we are here to help you navigate it with as many explanatory calls as you need and free unlimited technical support.
Almost all of our users are on the buy-side. They are 'real money' asset managers, hedge funds and SWF’s that take risk in our areas of expertise - EM and HY - either in a dedicated way, or as part of their macro approach.